FAQ
Orders
- When will products be back in stock on OLLY.com?
- Looking for your order?
- How quickly will I receive my order?
- What forms of payment do you accept?
- What is your return policy?
- Why is there a limit to my order?
Softgels
- Are Ultra Softgels easier to swallow than regular pills?
- The colors are so bright. Are they naturally derived?
- What is the smell/taste I am noticing?
- Is there sugar in this product?
- Can I take these on an empty stomach?
- Can Ultra Softgels be paired together? Is there a limit?
Having a product issue?
- Did your OLLY melt?
- Can't open the lid?
- Are you experiencing a quality issue?
- Can't open the protein powder seal?
- Are you experiencing an adverse reaction to an OLLY product?
- Why does my OLLY Protein Powder container only look half full?
Gummies
- Can I take multiple OLLY products in combination with one another?
- What kind of gelatin is used in OLLY products?
- Is there any wheat or gluten in the products?
- What's natural about OLLY products?
- Are any artificial colors/dyes are used?
- What OLLY products are okay to give my kids?
Powders & Bars
- Are OLLY Bars free of major allergens?
- Are there preservatives, artificial flavors, artificial sweeteners?
- Are OLLY Bars gluten free?
- Are OLLY Plant Powdered Protein powders NON-GMO?
- Is this product vegan?
- Why do your Protein Powders contain sugar?
Company
- Where is OLLY located?
- Is OLLY sold outside the US?
- Is this a privately held company?
- Where are OLLY products made?
- What is the return policy?
- Does OLLY test products on animals?