FAQ
OLLY.com Orders
- Where is my order?
- What is Route Package Protection?
- Can't access your account to change your subscription?
- Is your promo code not working?
- Why did I receive a fraud alert?
- Are you looking for your order confirmation email?
Softgels & Capsules
- Have the Essential Prenatal Ultra Softgels been recalled?
- Are OLLY capsules vegetarian or vegan?
- Which products are softgels vs. capsules?
- What is the difference between softgels and capsules?
- Are Ultra Softgels easier to swallow than regular pills?
- The colors are so bright. Are they naturally derived?
Having a product issue?
- Did your OLLY melt?
- Can't open the lid?
- Are you experiencing a quality issue?
- Can't open the protein powder seal?
- Are you experiencing an adverse reaction to an OLLY product?
- Why does my OLLY Protein Powder container only look half full?
Gummies
- Was the outer sugar coating removed from the Women's Perfect Multi and the Men's Perfect Multi?
- Can I take multiple OLLY products in combination with one another?
- What kind of gelatin is used in OLLY products?
- Are OLLY Products gluten free?
- What's natural about OLLY products?
- Are any artificial colors/dyes are used?
Immunity Powders & Protein Powders
- Can OLLY Immunity Powders be mixed into hot and cold liquids?
- Is there sugar in OLLY Immunity Powders?
- What is natural about OLLY Immunity Powders?
- Are there preservatives, artificial flavors, artificial sweeteners?
- Are OLLY Plant Powdered Protein powders NON-GMO?
- Is this product vegan?
Company
- Does OLLY offer coupons, promotions, or samples?
- Where is OLLY located?
- Is OLLY sold outside the US?
- Is this a privately held company?
- Where are OLLY products made?
- Does OLLY test products on animals?