FAQ
Orders
- When will products be back in stock on OLLY.com?
- Looking for your order?
- How quickly will I receive my order?
- What forms of payment do you accept?
- What is your return policy?
- Why is there a limit to my order?
Softgels & Capsules
- Have the Essential Prenatal Ultra Softgels been recalled?
- Are the Women's Self Care Solutions capsules vegetarian or vegan?
- Which products are softgels vs. capsules?
- What is the difference between softgels and capsules?
- Are Ultra Softgels easier to swallow than regular pills?
- The colors are so bright. Are they naturally derived?
Having a product issue?
Gummies
- Sugar coating was removed from some multivitamins
- Can I take multiple OLLY products in combination with one another?
- What kind of gelatin is used in OLLY products?
- Is there any wheat or gluten in the products?
- What's natural about OLLY products?
- Are any artificial colors/dyes are used?
Immunity Powders, Protein Powders & Bars
- Are OLLY Bars free of major allergens?
- Are there preservatives, artificial flavors, artificial sweeteners?
- Are OLLY Bars gluten free?
- Are OLLY Plant Powdered Protein powders NON-GMO?
- Is this product vegan?
- Why do your Protein Powders contain sugar?
Company
- Where is OLLY located?
- Is OLLY sold outside the US?
- Is this a privately held company?
- Where are OLLY products made?
- What is the return policy?
- Does OLLY test products on animals?