Summer shipping update: In order to avoid melting, all orders will be shipped with an ice pack. All orders that total $200 or more will ship on Mondays, Tuesdays, and Wednesdays to ensure they are not held up in transit over the weekend. We apologize for this delay for large orders, but ultimately you will avoid receiving damaged products and enjoy your OLLY in perfect condition the first time it is delivered!
Regular shipping information: Orders require 1-2 weekdays to process at our warehouse, and then they are shipped with 2-day shipping. This means that orders can take up to 4 business days to be delivered, but often they are delivered in 3. If your order is placed on a Thursday or Friday, please note that your order will ship out until Monday or Tuesday. Please keep in mind that orders do not move on weekends. (Delivery timelines are 2-3 weeks for Puerto Rico, Hawaii, and Alaska).
You will receive an email with tracking information as soon as the order ships. Keep an eye on your Spam folder in case it lands there! If you do not receive tracking information within 3-4 days of placing your order, email email@example.com so that we can make sure that things are progressing.