Do you need to track your order?

You should have received a tracking number in your shipping confirmation email. If you did not receive the email, be sure to check your spam folder. If your tracking number says that it was delivered, we’ve found that, more often than not, the package is either about to be delivered, or it is already in the building or with a neighbor. If you can't locate your order, just contact us at hello@olly.com and we’ll take care of you.