Unfortunately, gummies melt when exposed to temperatures over 80 degrees. Whether they melted at home or before you purchased them, please return the bottle to the store that you purchased it from. Since that is where the transaction took place, they will help you with a solution. If you have any trouble with that, please reach out to us at email@example.com. If your OLLY.com order melted, contact us at firstname.lastname@example.org so that we can make it right.